Refunds are only applicable
if you have received a defective item.

 1. We can give you a fixed partial refund

OR

 2. Full return and refund

CONDITIONS OF A FULL REFUND AND RETURN
The item must NOT be used. Due to hygiene reasons, we will reject all products that have been taken out of their plastic & used.
For a complete return and refund, we will evaluate based on your issue.

if your request for a refund has been approved, you will only receive payment once we have received your return parcel.

We can refuse to give you a free repair, replacement or refund if you misused the product or service in a way that contributed to the problem.

WE WILL NOT BE LIABLE/ ENTERTAIN
- Missing parcels based on wrong address, phone number & missing unit number written by you.

- Parcels stolen by another individual if we have proof of delivery.

- We will NOT give you a refund if you simply changed your mind.

------------------------------------

All refunds are only applicable within 6 months of purchase.